Support Policy

Thank you for purchasing my file. Support is not compulsory for Envato authors, but it is provided out of good will. And support purpose is to help to understand how themes are work and direct customers to right way, It isn't make any customization. So please be patient & respectful and follow this steps how to resolve your issue:

  1. Read the theme documentation, you can get some helpful information from there.
  2. Please make sure you are using our theme with latest version and all plugin disabled then please active one by one then problem persist again post request.
  3. Visit FAQ page of the theme and check answers
  4. Use Forum Search function to find the issue that i resolved before.
  5. Please try to find some of similar issue and solutions in Screen Casts.
  6. If you make sure all of above steps then post request on support forum.

    7. Best regards, ThemeTON

SquareGrid

Thumb image sizes

  • thaisalcantara thaisalcantara
    Hello!
    I`m really loving your theme, however I got a stupid question:
    how can I resize the image thumb?
    I need to get a bigger thumb, like the demo (http://themeton.com/themes/?theme=squaregrid&ref=themeton). Do I need to set a thumb image?

    This is my site: http://alcantara.in/jobs/

    Thank so much, and sorry about my english.
  • ttsupport ttsupport
    Please select the layout thumb when including/editing your post.
    I just look your site and I think understand it now.

    Thanks
  • thaisalcantara thaisalcantara
    Yes, thanks. I understand that. But what I reaaly meaning is to enlarge the size of the image, like this:
    I need to get this image bigger, like 750px.
    Is something that I should edit on css code?

    Thanks so much, my best.
  • ttsupport ttsupport

    Hello

    It requires many more updates. On desktop also Responsive and on devices.

    You should try to add it yourself.

    1. Add new grid layout on single post option (ex:called Huge)
    2. Extend printing section of posts for huge on post.php file
    3. Update/add CSS changes on huge classes. Desktop + resolutions
    4. Update iframe styles on desktop + resolutions

    Thanks

  • themechecker themechecker
    I've got problems with displaying single pages on my site. Displaying the pages "Contato" and "Sobre" from the main menu works on your site. What is your "Settings -> Reading" settings? Do you start with the portfolio template as the start page?
  • ttsupport ttsupport
    Front page of demo site selected with home page that portfolio template.

    Thanks
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