Support Policy

Thank you for purchasing my file. Support is not compulsory for Envato authors, but it is provided out of good will. And support purpose is to help to understand how themes are work and direct customers to right way, It isn't make any customization. So please be patient & respectful and follow this steps how to resolve your issue:

  1. Read the theme documentation, you can get some helpful information from there.
  2. Please make sure you are using our theme with latest version and all plugin disabled then please active one by one then problem persist again post request.
  3. Visit FAQ page of the theme and check answers
  4. Use Forum Search function to find the issue that i resolved before.
  5. Please try to find some of similar issue and solutions in Screen Casts.
  6. If you make sure all of above steps then post request on support forum.

    7. Best regards, ThemeTON

Clean

Resent twitter posts

  • liebana liebana
    Hello,

    I'm using the widget "Resent twitter posts" in a customized clean theme, but I don't know how to translate the structure of the tweet shown. I'm from Spain and the web is written in Spanish, so I need to translate the message "about XXX days ago we said, " at the beginning of each message.

    Can you help me?


  • ttsupport ttsupport
    Hello

    I've followed for this. It doesn't have translation ability and requires little manually changes on script file.
    So please open up the js/jquery.tweet.js file and find down relative_time function (about the line 81).
    It has static texts and update it with your Spanish text.

    Thanks
  • liebana liebana
    Partially solved, thank you very much. The beginning is correctly displayed "about XX days ago", but although i changed the "auto_join_text_" vars at the beginning of query.tweet.js with the correct spanish values, when applied since line 135

    if (s.join_text == "auto") {

    it is not correctly taking the values defining at the definitivos of the vars. :(

    So, the we said, we replied an so on are still in English.
  • ttsupport ttsupport
    You have changed default values but it sets again and overwritten from another section :)

    You should open up the includes/widgets/twitter_widget.php file.
    Then you can see initialling of twitter scripts.

    Thanks
  • liebana liebana
    Works fine, thank you very much!
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