Support Policy

Thank you for purchasing my file. Support is not compulsory for Envato authors, but it is provided out of good will. And support purpose is to help to understand how themes are work and direct customers to right way, It isn't make any customization. So please be patient & respectful and follow this steps how to resolve your issue:

  1. Read the theme documentation, you can get some helpful information from there.
  2. Please make sure you are using our theme with latest version and all plugin disabled then please active one by one then problem persist again post request.
  3. Visit FAQ page of the theme and check answers
  4. Use Forum Search function to find the issue that i resolved before.
  5. Please try to find some of similar issue and solutions in Screen Casts.
  6. If you make sure all of above steps then post request on support forum.

    7. Best regards, ThemeTON

SquareGrid

Ok i have couple of problem...

  • erolyilmaz erolyilmaz
    And i have solve urgently

    1. Filters on the top. There is no filters on the top option on my theme options. Didn't work
    2. Contact and about me (us) page are invisible on home page.
    3. Google map embeded code didnt work on my contact page

    I can send my user name and password to your e-mail. Can you help me?
  • erolyilmaz erolyilmaz
    I am not advanced user.
  • ttsupport ttsupport
    You can find solutions of 1 and 2.
    I guess, you added wrong/incomplete embed there.

    If you still can't solve those problem, you should send me your site addresss

    Thanks
  • erolyilmaz erolyilmaz
    erolyilmaz.com/tr
  • erolyilmaz erolyilmaz
    CAN YOU HELP ME !!! Please answer. I want to use category filter on top. There is no option on theme option.
     And contact page and bio page not working. Ok!!??
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