Support Policy

Thank you for purchasing my file. Support is not compulsory for Envato authors, but it is provided out of good will. And support purpose is to help to understand how themes are work and direct customers to right way, It isn't make any customization. So please be patient & respectful and follow this steps how to resolve your issue:

  1. Read the theme documentation, you can get some helpful information from there.
  2. Please make sure you are using our theme with latest version and all plugin disabled then please active one by one then problem persist again post request.
  3. Visit FAQ page of the theme and check answers
  4. Use Forum Search function to find the issue that i resolved before.
  5. Please try to find some of similar issue and solutions in Screen Casts.
  6. If you make sure all of above steps then post request on support forum.

    7. Best regards, ThemeTON

General

Widgets in Clean demo

  • eyeful eyeful
    Could someone please provide me some guidance on how to set up my widgets like they are on the Clean demo homepage?  I would like to use the "What we do", "Featured Works", and the other one on that row in the same fashion as they're being used in the demo... and can't figure it out for the life of me.

    Thanks in advance.
  • ttsupport ttsupport
    Hello

    1. About "What we do".
    This is just a shortcode. You will need to add text widget on your area titled What we do and add to the content your tabs shortcode.
    You can get shortcodes easily using additional options from post/page content editor.

    2. "Featured works"
    This is a widget. You need to use "Themeton recent posts" widget with Showtype = "Slideshow posts".

    Good luck.
  • eyeful eyeful
    Thanks for the response.

    I have a question regarding the "Themeton recent posts" widget.  Is there any way to make it auto-rotate through the slideshow?

    Thanks!  Great theme and great support so far!
  • ttsupport ttsupport
    Hello.

    Do you asking about rotation of "Featured Works" of clean demo page?
    If you want this, you need to little updates on scripts.js file.

    Open the js/scripts.js file, go to the line 235, set the value of "timeout" to 1000 or 3000.

    Thanks
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