Problem with Contact form – ThemeTon – Support http://themeton.com/support/forums/topic/problem-with-contact-form/feed/ Sun, 28 Apr 2024 15:54:01 +0000 https://bbpress.org/?v=2.6.9 en-US http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4558 <![CDATA[Problem with Contact form]]> http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4558 Tue, 30 Sep 2014 13:20:32 +0000 kfontaine As I was testing out my contact forms, I noticed that I wasn’t receiving any emails. I created what I wanted within the forms and added it to my site, including the email that I wanted it to go to. By default it showed my email, but I changed it to whom I want this information to go to instead. The message when I sent it, said it was sent successfully but I nor my co worker has received any emails yet. Is there a step that I missed? Also I added my co worker as a user within the site, with administrative access, thinking that would solve the problem but not so much luck. Any suggestions? Thanks!

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http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4575 <![CDATA[Reply To: Problem with Contact form]]> http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4575 Tue, 30 Sep 2014 19:16:10 +0000 Landon Wilson Check this out: http://buzztone.com.au/contact-form-7-email-issues/#hosting

I personally had issues getting contact forms to send on a client’s website and it was due to GoDaddy being well… GoDaddy, so I switched it to send emails via SMTP and used my Google Apps for Business account. Works a lot better and doesn’t rely on your host either.

It may have been someone else but I believe you said your company is hosting the website on a private server, this could be why mail isn’t working so just check out the article I linked.


Estimated Response Time: 24 hours or less

Need customization done? Contact me today!
Email: landon@landonw.com

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http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4576 <![CDATA[Reply To: Problem with Contact form]]> http://themeton.com/support/forums/topic/problem-with-contact-form/#post-4576 Tue, 30 Sep 2014 19:37:52 +0000 kfontaine I will try that thank you! We are using Hostgator, not sure if you have heard any issues using them? But I have experienced issues with Godaddy and the contact form, and you described it perfectly. Also I have a two more topics that I sent in today, and I also emailed you. If you wouldn’t mind going to the topic, for Just updated plugins and now I can’t access WP-Admin. I would really appreciate it. Since I updated the plugins, or so I thought a Fatal Error is popping up and I cant get into the back end. =/

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