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Viewing 15 posts - 31 through 45 (of 2,858 total)
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  • Billy
    Moderator
    This reply has been marked as private.
    in reply to: Some Bugs #19586

    Billy
    Moderator

    Hi there!

    I see,  Have you download it latest version as shared me! Here is the link of download: https://www.dropbox.com/s/gp8f0tv1wes54t5/nrgagency-main-v1.3.1.zip?dl=0

    Also this video will help you: https://www.youtube.com/watch?v=Ao9od9YavEA

    So, I’ve tried to login your WordPress password or username doesn’t match it! If it has works I again install it!

    Thank you.

    in reply to: New Menu & Anchor issue! #19582

    Billy
    Moderator

    Hi there!

    First of all, Thank you for purchased our theme really appreciate it!  Well, I see your issue. We have updated new version for theme “1.6.2” yesterday. So, Please update your theme then scroll functionally issue will be work fine.

    If you have any question about our theme please let us know.

    Have a good day!

    Thank you.

    in reply to: Mobile View too Wide with Menu #19579

    Billy
    Moderator

    Hi there!

    Fixed now responsive menu issue. Please check the website’s but don’t forget the clean cache your browsers.

    1) Problem was in “header.php” of the  content viewport. Then added this code:

    echo ‘<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1.0, user-scalable=no”>’;

    Note: Please check the attached image below!

    Thank you.

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    Billy
    Moderator

    Hello,

    Of course, I will. But could you send me your details of the “FTP”. I will install it theme on your WordPress. Then let you know immediately.

    Thank you,


    Billy
    Moderator

    Hello,

    1. You have to upload featured image of the tour page. “Edit tour page and you should upload featured image.”  Note: Please check the attached image ex1, ex2 

    2. In element of the “Post Types  card & Post Type show Grid” has settings of the layout. So, Please select style 3.

    If you have any question please let me know!

    Thank you.

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    Billy
    Moderator

    Hi there!

    Thank you for shared with me your details!  So, I’ve tried install latest version 1.4.12 on your WordPress but I couldn’t. Because, I’ve removed pervious version. Well, Please get install latest version and check the “tags”. If it doesn’t work please let me know.

    Thank you.

    in reply to: Very slow loading of page #19569

    Billy
    Moderator

    Hi there!

    Okay, I see.  Please could you share with me your WordPress admin login details of username & password this link : “http://vsemburger.ru/original-homepage/&#8221;. Then I will check it.

    Thank you.


    Billy
    Moderator
    This reply has been marked as private.
    in reply to: Password for automatic updates #19563

    Billy
    Moderator

    Hi there!

    Well, I’ve checked your Envato Tool it has already API key, What for need this password? Everything is fine on your site.

    Thank you.

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    in reply to: Add Tags to Drop Down filters #19561

    Billy
    Moderator

    Hi there!

    First you have to create filter like those. So, in source code page-activity.php   you will created some filters “project “. After that you have to create new filter here.  Also you have to create new class for “tag” and add to global.js file. Please check the attached image.

    Thank you.

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    in reply to: Template Problems #19558

    Billy
    Moderator

    Hi there!

    Uh no! So, I’ve again tested then fixed issue now. I am gonna share with you source file of  “global.js“. Please get download it and replace it pervious versions only globals.js. Then it will be work. Don’t forget the extract file after that just replace it.

    Thank you.

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    in reply to: Very slow loading of page #19557

    Billy
    Moderator

    Hi there!

    Well, First of all, Thank you for purchased our them really appreciate it!

    1.  So, I’ve tested your site but maybe it affects your images. If your image size too much your website will load little bit slow.

    2. I’ve test here: https://gtmetrix.com/reports/vsemburger.ru/3uparWcZ please check it.

    If you have any question about our theme please let us know!

    Thank you.

    in reply to: Metro efect not working #19555

    Billy
    Moderator

    Hi there!

    First of all, Thank you for purchased our theme really appreciate it!

    1. Please import data again like this direct:  From WordPress dashboard select /Tools/import/upload/dummy-data(full).xml/ “note:please check the attached image of below”. Then demo data will import fully.

    2. Well, If you want create your page like “Demo home page 5”. Please check this video tutorial: http://screencast-o-matic.com/watch/cDQihcjiGH

    Thank you.

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    in reply to: Can't add a comment block on the cruise page #19551

    Billy
    Moderator

    Hello, Dear Customer 🙂

    First of all, Thank you for purchased our theme really appreciate it!

    Well, I’ve configured  it all of things wanted your.  I’ve access your WordPress admin then installed plugin “WPide” so, changed and translated.

    1.  “includes/vc-elements/full-height-video.php” line 40  translate “view more” text to  French now. (note:Please attached image ‘ex1‘ below.)

    2. Also translated it  “To”  in this source code includes/vc-elements/full-height-video.php. 

    3. Added comment block section on your “cruise page”. (Note: please check the attached image).

    4. So, “view map” button now hidden. I’ve added custom css on your “Customize->Extras->Custom css” this code:  a.c-button.b-40.bg-tr-1.hv-white {display:none;}   (note:please check the attached image)

    Good luck  for you.

    Have a good day 🙂

    Thank you.

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Viewing 15 posts - 31 through 45 (of 2,858 total)