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Viewing 15 posts - 1 through 15 (of 1,232 total)
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  • in reply to: Team members Pictures #71814
    BJ
    BJ
    Keymaster

    Hello,

    How did you add your images in your posts?

    So please add a featured image of your Team (doctor) posts and check again.

     

    Thanks

    in reply to: Team Photos #71811
    BJ
    BJ
    Keymaster

    Hello, @dreamcatalystco,

    I’ve checked your site and cannot find applied the style that same as mentioned above. Means, you better to check your inclusion method.

    I’d encourage you to put the style on Theme Options=> Extras => Custom CSS field.

    And of course you can ask me help if the suggestion won’t work there.

    Thanks a lot

    in reply to: Organize Team Members #71794
    BJ
    BJ
    Keymaster

    Hello @aw5757,

    Initially I was developed like the first image. Gone throughout review process and got some rejection, I made some content improvement on this page and the team single updated like the second one. So seems our demo content is not up to date. I’ll update the content in next theme update.

    Meanwhile, please download the layout as shortcode markup from the attachment file. Paste it on the Text Editor when you editing your team post.

    Thanks a lot

    Attachments:
    You must be logged in to view attached files.
    BJ
    BJ
    Keymaster

    Hello,

    I know it’s been a long time with my answer. Pardon me my lack support. I wasn’t able to online for a while some kind of locked down issue.
    Please check your site and I’ve added demo data properly on your site. Please make your custom changes there.

    Thanks a lot

    in reply to: Money back #71791
    BJ
    BJ
    Keymaster

    As far as I wasn’t give you efficient support I gave you refund approval.

    Thanks for you time and have a nice day.

    in reply to: The addons download page link does not exist #71790
    BJ
    BJ
    Keymaster

    Hello,

    Please download the theme again and try again. I’ve fixed plugin path issues and many more updates on latest theme update.

    Thanks a lot

    in reply to: NO ( content.xml) file in my template. #71789
    BJ
    BJ
    Keymaster

    Hello,

    I know you asked the question for a while ago, but I wasn’t able to answer those days for the pandemic lockdown and some issues.

    Please let me know if the issue persists still.

    I’ve updated the theme today and you can find content data file from dummy-data as pressgrid.xml.

    Thanks a lot

    in reply to: Home Page (Removed Slider) #71788
    BJ
    BJ
    Keymaster

    Hello there,

    I’m asking your status on the issue. It is being a long time for my reply because I wasn’t able to answer those days for the pandemic issues.
    Please let me know and get help If the issue persists still there.

    Thanks a lot

    in reply to: DEMO IMPORT CRITICAL ERROR #71787
    BJ
    BJ
    Keymaster

    I’m glad that you found out the way.

    I was out of the city and locked down a little while with the pandemic issue. So I’m back now and everything okay. I will give you efficient support for now.

    Best wishes, BJ

    BJ
    BJ
    Keymaster

    Hello,

    Latest Revolution slider has some minor changes with our built slides. It can be fixed with css or small handy changes.
    .tp-shape {display: none !important; }

    I’ve checked your site and cannot find any issues now, seems everything fine now and you don’t need to use above style.
    Let me know if your issue is persist there.

    PS: I was unable to answer you last weeks because I was out of the city and locked down a little while. Sorry for the inconvenience and I will answer quickly as possible for now.

    Thanks a lot

    in reply to: Money back #71783
    BJ
    BJ
    Keymaster

    Hello,

    Could you give me your site login credentials? I can setup everything like our demo site manually.
    Currently I can’t find the reason of importing, seems I have some encoding problems.

    Thanks

    Attachments:
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    in reply to: Rev Slider #71782
    BJ
    BJ
    Keymaster

    Hello,

    The movie slider doesn’t come with revolution. Please watch it and use the VC element for this layout.

    Thanks a lot

    BJ
    BJ
    Keymaster

    Hi again,
    I got the mail. Thanks for the screenshot.

    I need to know how come those icons up. I need to make same setup here and inspect everything on mobile and desktop screen.

    Thanks a lot

    BJ
    BJ
    Keymaster

    Hello,

    According to the social icons, I wanna see them in action but I cannot find them on your site now. Please show me them or bring me there if those are at specific places?

    PS: Copying messages from an another places appears like previous message. As you see now it, I’ve fixed it. If you wanna paste here your message, you should place them on TEXT view of the message box.

    Thanks a lot

    in reply to: Money back #71774
    BJ
    BJ
    Keymaster

    Hello,

    Unfortunately your request does not meet Envato refund policy. https://themeforest.net/page/customer_refund_policy

    But could you explain me about your situation and give us little info about the inconvenience?

    If the problem is solvable, we can help you. Otherwise I’ll give you the refund.

    Thanks a lot

Viewing 15 posts - 1 through 15 (of 1,232 total)