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strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeThis is ridiculous – we paid for a theme and support and didn’t get what we paid for. Fortunately, envato has processed our refund so we’re finally done with this nightmar.e
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeThe button on the theme currently doesn’t even have any code attached to it – it’s just a button. It’s also broken in your demo – doesn’t work.
None of this was in the documentation – why even include it in the theme if it won’t work and requires all this additional support?
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeYou responded to the wrong ticket AGAIN. This is about facebook signup – NOT sent messages.
I want a refund. This is ridiculous.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeTry doing the same thing by sending a message to a user direct from their profile (which is what we have been doing). Those messages aren’t showing up in SENT.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeYou responded to this thread with the same info as another thread. Again, you’re not even reading the problem – this thread has nothing to do with sent messages. Please see the original post and respond to that.
strategicblendParticipant
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codewe have – even tried a new browser and new user account.
Have you actually tried testing it on the live demo itself? Can you verify that it’s actually showing sent messages?
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeStill not updated. This functionality is still not present. Please process our refund.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeYour response is for another ticket and doesn’t even address this concern.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeYou’re not even reading the ticket. You don’t even need to create a user to do this – you can’t because the button ON YOUR DEMO doesn’t even work.
Do you even understand the problem? You have a facebook button on the home page of your demo that doesn’t do anything. There’s nothing in your documentation that explains how to make that work. It was highlighted in the demo as a key feature and DOES NOT WORK.
We’ve requested a refund because you refuse to even understand the problems with your own theme.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeThat image doesn’t help – your demo DOES NOT show sent messages. I don’t know how many times I have to tell you this or how better to explain it.
The username we’re using is randandhotmail. I just now went to another user’s profile and sent them a message, and it too DID NOT appear in any sent messages area. In fact my messages page (http://demo.themeton.com/nrgnetwork/netauth-msgs/) doesn’t even have SENT as an option.
It sounds like you don’t care and aren’t really interested in support. If that’s the case, we’re going to request a refund.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeBilly – this still isn’t fixed and you completely ignored our ticket after another user hijacked it. You have provided no support on this. Your demo still doesn’t actually give any functionality to this button. If you’re not willing to provide support or actually make it work as it should, we’re requesting a refund.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeAgain, your demo, right now, does NOT have this functionality. I just created a new user account, sent a message to another user and it does NOT appear in the messages queue on this page: http://demo.themeton.com/nrgnetwork/netauth-msgs/
You keep saying it works when it clearly doesn’t is NOT the support we’ve paid for. If you guys can’t get it together to actually fix the issue, we’re going to request a refund for poor support.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeThis is still not updated in the demo. I have no faith this has even been implemented.
strategicblendParticipantSUPPORT EXPIRED Please update your purchase codeThanks – are you actually with Themeton? Or just pitching in as a fellow user?
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